Who are we?
Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications.
Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle.
Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries.
Customers : 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions.
Investors : Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners.
- With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards.
- Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
- The only vendor recognized as a Customers’ Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers’ Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8%
- Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive Year
- Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work
- Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal
- On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions.
About the Role
We’re looking for a Product Designer (D4), the equivalent of a Lead IC, to join our Product Design & Research team. In this role, you’ll lead design for our Analytics product line, driving vision, shaping user experiences, and solving complex challenges that help customers make confident, data-informed decisions.
You’ll work closely with cross-functional teams to deliver high-quality, intuitive experiences for both end users and content creators. While this is an expert IC role (not a manager role), you’ll have high ownership and influence across the design and product org.
What You’ll Do
Partner with your Design Lead and cross-functional peers to align Analytics design strategy with product and business goalsLead design efforts across the full product lifecycle,from discovery to delivery,for end-user and authoring experiencesShape a unified, cohesive vision for Whatfix Analytics with a focus on simplicity, usability, and qualityTranslate complex workflows into intuitive, human-centered solutionsChampion design craft—producing high-quality concepts, prototypes, and final specs that meet our standards of excellenceBalance executional ownership with strategic thinking, including helping embed AI meaningfully into the Analytics experienceCollaborate deeply with Product Management, Engineering, and Research to ensure insights drive outcomesContribute to cross-team initiatives that ensure consistency and cohesion across our platformDesign analytics interfaces that help users optimize tool adoption, reduce friction, and improve employee enablementWhat We’re Looking For
~6 years of experience designing for enterprise SaaS or B2B productsStrong portfolio showcasing your end-to-end design process, shipped work, and contributions as a lead designerSystems thinker who can simplify complex user journeys across varied personasCraft and detail orientation that results in polished, scalable, and intuitive solutionsCollaborative mindset : you thrive in cross-functional environments and proactively break down silosFluent in human-centered design methods, from discovery and synthesis to prototyping and validationProactive communicator who brings clarity, energy, and a bias for actionBonus : Experience designing for analytics, data visualization, or AI-powered systemsYour Impact
Deliver world-class analytics experiences that empower non-technical users to understand and act on dataInfluence the future of our product with a strong voice in cross-functional strategyHelp shape how AI enhances our analytics workflows—unlocking smarter, faster decision-making for our customersWhy You’ll Love This Role
Be part of a category-defining company driving the future of digital adoptionWork on high-impact, high-visibility projects in a fast-moving, growth-stage environmentCollaborate with a talented, mission-driven team that values craft, strategy, and innovationReporting To :
This role reports to the Design Lead, Product Analytics (D5L), equivalent to a Design Manager.
#LI : #Onsite
#WorkType : #Onsite
Note :
We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;