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Senior Manager - Digital Transformation [Only 24h Left]

Senior Manager - Digital Transformation [Only 24h Left]

FlexIndia
16 hours ago
Job description

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Senior Manager - Digital Transformation located in Chennai location.

The Senior Manager for Digitalization will be responsible for taking Flex GBS to the next level of Digital Transformation, which entails creating GBS strategy & roadmap, lead and implement strategic initiatives that drive digital transformation across Global Business Services. He / She will work closely with cross-functional teams to enhance operational efficiencies, improve service delivery, and create innovative digital solutions that align with our business objectives.

Reporting to the Senior Director, and the role involves :

What a typical day looks like :

  • Develop and execute a comprehensive digitalization strategy for GBS, ensuring alignment with organizational goals.
  • Lead projects that leverage emerging technology to streamline processes, improve data analytics, and drive automation initiatives.
  • Collaborate with IT and business stakeholders to identify opportunities for digital solutions and oversee the deployment of these technologies.
  • Analyze business operations, identify pain points and inefficiencies, and propose innovative digital solutions to enhance performance and service delivery.
  • Monitor industry trends in digital transformation and assess their potential impact on GBS operations.
  • Define KPIs and success metrics for digital programs and ensure continuous improvement and measurable ROI.
  • Drive change management initiatives to ensure successful adoption of digital tools and processes among employees.
  • Mentor and develop team members around digital skills and capabilities.
  • Stay abreast of industry trends, digital disruptions, and competitor strategies to keep the organization ahead of the curve.

The experience we’re looking to add to our team :

  • Bachelor’s degree in Business Administration, Information Technology, or a related field; Master’s degree preferred.
  • 10+ years of experience in digital transformation, project management, or consulting, preferably within a GBS environment.

    • Knowledge / Skills / Abilities :

  • Strong understanding of digital technologies, data analytics, and automation tools.
  • Proven track record of successfully leading cross-functional teams during complex projects.
  • Excellent problem-solving skills and ability to think strategically.
  • Outstanding communication and interpersonal skills; capable of engaging stakeholders at all levels.
  • Experience with agile methodologies and change management practices.

    • Scope / Impact :

  • Operational Efficiency : Enhance productivity, reduce operational costs, and improve service delivery metrics across the organization.
  • Strategic Vision : This role will contribute to shaping the long-term digital strategy of the GBS function, ensuring alignment with broader organizational goals and driving competitive advantage in the marketplace.
  • Cross-Functional Collaboration : Will lead cross-departmental initiatives, fostering collaboration between IT, business units, and external partners to create integrated digital solutions that meet the diverse needs of stakeholders.
  • Industry Leadership : By staying abreast of digital trends and best practices, the Senior Manager will position the organization as a leader in digital transformation, enhancing its reputation and attracting top talent in the industry.

    • Decision Making / Discretion :

  • Will exercise considerable decision-making authority and discretion in the areas of Strategic Planning, Project Leadership, Technology Selection, Change Management.

    • Supervision / Leadership :

  • Recognizes and develops talent as a key element of executing operational business plans. Ensures Flex values are part of site work life. Provides strategic leadership for the function and the site.

    • Certificates, Licenses, Registrations :

  • Project Management Professional (PMP)
  • Digital Transformation Certification
  • Lean Six Sigma Certification
  • AI and Machine Learning Certification(good to have)
  • Certified Business Analysis Professional (CBAP)

    • What you’ll receive for the great work you provide :

  • Health Insurance
  • Paid Time Off
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