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Salesforce Engineering Manager
Salesforce Engineering ManagerSystem One • Kollam, IN
Salesforce Engineering Manager

Salesforce Engineering Manager

System One • Kollam, IN
8 days ago
Job description

Job Title : Salesforce Engineering Manager

Location : India (Remote-Friendly) - NCR Preferred

Department : IT Applications / CRM Engineering

Reports To : Director, IT Applications

Role Overview

We are seeking a seasoned Salesforce Engineering Manager with architect-level expertise, strong people leadership, and a strategic mindset to drive innovation and business alignment. This role is pivotal in delivering scalable Salesforce solutions and fostering cross-functional collaboration in a remote-first environment. The ideal candidate is a decisive technical leader who thrives on solving complex problems and building trusted relationships across global teams.

Key Responsibilities

Technical Leadership & Decision-Making

  • Architect and guide the implementation of complex Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and custom applications.
  • Make critical technical decisions on architecture, design patterns, scalability, and performance trade-offs.
  • Define and uphold best practices in development, security, and platform governance.
  • Lead technical reviews and ensure high-quality, maintainable solutions that align with enterprise standards.

People Leadership

  • Manage and mentor a distributed team of Salesforce engineers, fostering a culture of ownership, growth, and accountability.
  • Drive team performance, career development, and engagement in a remote setting.
  • Build and scale engineering capacity to meet evolving business needs.
  • Business Partnership & Stakeholder Engagement

  • Act as a strategic partner to product owners, business leaders, and cross-functional teams.
  • Translate business requirements into technical solutions that deliver measurable value.
  • Build strong relationships with stakeholders across geographies and functions.
  • Cross-Functional Collaboration

  • Collaborate effectively with global teams including product, QA, infrastructure, and support.
  • Navigate ambiguity and drive alignment across time zones and organizational boundaries.
  • Champion transparency, shared goals, and inclusive decision-making.
  • Innovation & Strategy

  • Lead initiatives to modernize CRM capabilities and improve user experience.
  • Explore emerging Salesforce features and technologies to drive innovation.
  • Contribute to long-term platform strategy and roadmap planning.
  • Required Qualifications

  • 14+ years of experience in Salesforce development and architecture.
  • 3+ years of experience in engineering management or technical leadership.
  • Salesforce certifications such as Certified Technical Architect (CTA) , Application Architect , or System Architect are highly preferred.
  • Strong command of Apex, Lightning Web Components, Visualforce, SOQL, and Salesforce APIs.
  • Experience with agile methodologies, CI / CD pipelines, and DevOps practices.
  • Proven ability to manage stakeholder relationships and drive cross-functional collaboration in a remote environment.
  • Demonstrated experience making impactful technical decisions in complex enterprise settings.
  • Exposure to Agentforce and other AI technologies
  • Preferred Qualifications

  • Experience working in a global delivery model with distributed teams.
  • Familiarity with integration platforms like MuleSoft or other middleware.
  • Exposure to enterprise-level CRM transformation and innovation programs.
  • Exposure to technologies outside of Salesforce tech stack
  • Success on AI project rollout would be highly preferred
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    Engineering Manager • Kollam, IN

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