Travel Consultant (COE)

Hello,

FCM is one of the world’s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24 / 7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose : We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities :

• Assist clients in finding best International and Domestic travel deals as per their needs.
• Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel.
• Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals.
• Follow SLA assigned.
• Monitor and sort global distribution system (GDS) queues to maintain quality.
• Stay educated on airline rules, regulations, and current affairs.
• Assist interoffice departments to fulfil client requirement like (MIS)
• Assist finance for recovering debt from client.

Educational Qualification :

Experience :

Work Perks! - What’s in it for you :

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.

Market Aligned remuneration structure and a highly competitive salary

Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself

Work life Balance : We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave

Great place to work  - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people

Wellbeing Focus  - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people

Paternity Leave :  We ensure that you can spend quality time with your growing family

Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons

A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally

Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!

Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.

We value you...

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.

Who we are...

Since our beginning, our vision has always been to open up the world for those who want to see.

As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties).

We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.

We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.

Irreverence. Ownership. Egalitarianism