Roles
- Managing recovery of Mortgage loan products within State. Particular Area for delinquent branches.
- Implement systems in collections Recovery department for meeting audit requirements
- Leading a time of sizeable strength , mentoring and coaching the Recovery team / Off-role and On-role field collectors including periodic trainings and Responsibilities
- Co-ordination among cross functional teams (Sales, Collections, Fraud, Risk) and central teams
- Co-ordination with out-sourced agencies for NCL Collection
- Identifying and implementing new solutions to existing processes and to lead team with innovative ideas to bring best out of them.
- Focus on retention, development and employee engagement
Skills Required
Mortgage Loan, Collection Management, Coaching, Mentoring