BPM Technical Lead

Job Title : BPM Technical Lead

Location : Middle east

Department : IT – BPM & eApplications

Experience : 8–10 years overall IT experience (minimum 5 years in BPM development)

Role Overview :

We are seeking a highly skilled BPM Technical Lead to spearhead the design, development, and deployment of Business Process Management (BPM) applications using Newgen technologies . The ideal candidate will drive enterprise digital transformation initiatives in the banking domain , focusing on systems such as Retail Loan Origination (RLOS) and Customer Onboarding .

Key Responsibilities :

Lead end-to-end BPM application design, development, configuration, and deployment on Newgen platforms (iBPS, OmniDocs, Mobility).

Collaborate with business and IT stakeholders to translate functional requirements into robust technical solutions.

Ensure seamless integration with enterprise systems via APIs, Web Services, and third-party connectors .

Mentor and guide development teams, enforcing coding standards, performance tuning, and quality assurance .

Define and execute testing, deployment, and release management strategies.

Manage production rollouts, monitor performance, and resolve post-deployment issues.

Maintain comprehensive documentation for architecture, configurations, and governance compliance.

Contribute to automation initiatives , process reengineering , and digital transformation goals .

Perform impact analysis , scalability assessments , and ensure high system availability and resilience.

Key Performance Indicators (KPIs) :

On-time and successful BPM / iBPS project delivery

Application performance (uptime, error rate, response time)

Business user satisfaction and adoption

Compliance with IT security and audit standards

Innovation and process improvement contributions

Qualifications :

Bachelor’s degree in Computer Science, Engineering, or related field

Proven expertise in Newgen BPM platforms (iBPS, OmniDocs, Mobility)

Strong knowledge of banking workflows – especially loan origination and customer onboarding

Proficiency in Java / J2EE, SQL, APIs, REST, SOAP, and Web Services

Excellent analytical and communication skills

Leadership experience in managing and mentoring development teams

Strong problem-solving and multitasking capabilities

Why Join Us?

Opportunity to lead enterprise-level digital transformation in the banking domain

Work with cutting-edge BPM technologies and automation tools

Collaborative culture focused on innovation and growth

Competitive compensation and benefits package

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