What you will be doing (responsibilities) :
Financial & Business Analysis
- Partner with Finance and Operations teams to deliver actionable insights on cost, utilization, and efficiency for the Technology Business.
- Support financial performance tracking, budgeting, and variance analysis for the Technology Business within GCC.
- Assist with Business case planning & set-up of initiatives and capabilities to support the Enterprise objectives
- Assist management with shaping the direction, expansion and overall impact of shared services and capabilities to deliver differentiation and Innovation.
- Gather market trends and insights, like competitive analysis to help shape global differentiated capabilities to help shape business growth.
- Manage and deliver communications to senior stakeholders by summarizing highlights on key business insights, optimizations and technology reporting.
- Enabling and facilitating best practices and continuous improvement initiatives in close partnership with GCC leaders across functions and capabilities.
Data Reporting
Build and maintain dashboards (Power BI / Tableau / Excel) to track key GCC benefits, value & operational metrics, KPIs, and talent insights.Partner with IT stakeholders for enabling recurring reporting processes to improve accuracy and timeliness.Deliver high-quality management analysis, insights, trends and performance packs for leadership reviews.Tech Business Operations Support
Collaborate with cross-functional teams seamlessly to track technology and operations initiatives, articulate the value and measure the business impact appropriately.Support vendor, capacity, and performance reporting for business management governance.Contribute to process documentation, standardization, and continuous improvement within GCC operations.Ownership & Delivery
Take full accountability for assigned deliverables — from requirement gathering to execution.Demonstrate a proactive, solutions-oriented mindset with high attention to detail.Serve as a trusted partner to the Senior Manager and GCC leadership team.What you bring (Qualifications) :
Required Qualifications :
Bachelor’s degree in Business Management, Engineering, Economics, Finance or a related discipline.6 to 8 years of overall experience in financial analysis, business reporting, or operations support.Strong proficiency in Excel, PowerPoint, and one or more BI tools (Power BI / Tableau).Excellent analytical, problem-solving, and storytelling skills — able to translate data into actionable insights.Proven ability to work independently, manage multiple priorities, and meet deadlines.Preferred Qualifications :
Experience within a Global Capability Center (GCC), Shared Services, or Technology service organization is preferred.Understanding of FP&A processes, operational governance, and vendor management.Experience working with global or matrixed teams across geographies.Have knowledge of and leverage new age technologies like GenAIWhat We Offer :
Opportunity to work closely with senior leadership on strategic GCC initiatives.Exposure to global operations, and technology transformation programs.A collaborative and high-performance environment that values ownership, innovation, and continuous learning.