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ServiceNow ITOM Developer

ServiceNow ITOM Developer

People Prime Worldwidekochi, kerala, in
1 day ago
Job description

I mportant Note (Please Read Before Applying)

🚫 Do NOT apply if :

  • You have less than 7 ServiceNow ITOM Developer experience.
  • You do not have hands-on ITSM,ITOM,CMDB, integration experience.
  • You are on a notice period longer than 15 days.
  • You are looking for remote only (role is hybrid in Kochi ).
  • You are a fresher or from unrelated backgrounds (e.g., Java-only, Testing-only, Support).

✅ Apply ONLY if you meet ALL criteria above. Random / irrelevant applications will not be processed.

Job Title : ServiceNow ITOM Discovery Developer

Location : Kochi, (Hybrid)

Experience : 8-10Years (STRICTLY)

Employment Type : Permanent

Notice Period : Immediate Joiners /

About the Company

Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.

Job Description

Responsibilities :

  • Design, deploy, and managed Discovery and Service Mapping solutions for both on-premises and cloud resources
  • Define, create, and manage the Discovery infrastructure, including schedules, credentials, and mid-servers
  • Define, create, and manage Service Mapping infrastructure, including patterns
  • Provide Governance to ensure the integrity of Discovery and Service Mapping
  • Develop, document, implement, and maintain Discovery and Service Mapping governance processes, procedures, and policies
  • Create and maintain Discovery-related and Service Mapping-related documentation
  • Design, develop, and deploy new Discovery or Service Mapping functionality
  • Ensure that Discovery and Service Mapping are performing as expected
  • Ensure Discovery meets it requirements, including schedule scope, schedule completion and CMDB data population
  • Ensure Service Mapping meets is requirements, including CMDB data population
  • Define, create, and monitor Discovery / Service Mapping health reports and dashboards
  • Identify, investigate and resolve Discovery and Service Mapping issues
  • Design and deploy Discovery and Service Mapping Integrations
  • Design, implement, and manage Discovery and Service Mapping integrations with other systems
  • Ensure that Discovery and Service Mapping are aligned with other methods of populating the CMDB
  • Required Qualifications

  • Comprehensive understanding and background in ServiceNow Discovery, including Cloud Discovery, and how each should populate the CMDB
  • 5+ years' hands-on experience designing, implementing, and managing ServiceNow Discovery, including ServiceNow Cloud Discovery
  • ServiceNow Cloud Discovery experience should include Cloud Storage, Cloud Functions, Cloud APIs, Cloud Containers, etc.
  • Experience developing, documenting, implementing, and maintaining ServiceNow Discovery governance processes, procedures, policies and related documentation
  • Strong knowledge of IP Subnets to develop effective ServiceNow Discovery schedules
  • Experience designing and implementing MID-Servers for ServiceNow Discovery
  • Experience creating / updating ServiceNow Discovery IP ranges and schedules
  • Experience must include knowledge of, and the ability to properly interpret and act on, CI IRE rules, discovery logs (e.g. : errors), patterns and probes (e.g. : debugging)
  • Knowledge of protocols such as HTTP, TCP, SNMP, SOAP, and REST
  • System administration experience using SHELL / BASH and / or PowerShell
  • Familiarity with XML and JSON / script language concepts
  • Strong analytical and problem-solving ability
  • Strong interpersonal skills
  • Proven self-starter who is resourceful, takes the initiative, and sees it through
  • Excellent verbal and written communication skills and a proven ability to interact professionally with a diverse group
  • ServiceNow CSA or ITOM certifications
  • ServiceNow Discovery Fundamentals
  • Create a job alert for this search

    Servicenow Developer • kochi, kerala, in

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