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Senior SOC Analyst (L2 & L3)
ConfidentialIndia, Bengaluru / Bangalore5 hours ago
Job descriptionExecuting Monitoring responsibilities including : Monitoring alerts in various tools (add tools) Performing initial triage analysis Incident creation Work the alerts to resolution or escalation Simple issue resolution based on documentation or guidance from Team Leader Receiving and documenting incident and service requests via web tickets or phone calls or emails and convert them to tickets Following operational processes Deliver shift turn over reports Incident management with a focus on risk Escalations Process documentation Participate in continuous improvement initiatives. Performing all functions from designated our end client facility in Bangalore Collaborating with worldwide customers and engage with global IT teams Large-scale heterogeneous corporate environment experience. Preferred experience : 5 – 10 years Network Security Monitoring, Splunk Enterprise Tools, Phantom, Carbon Black Malware Analysis, Phishing, Incident response, Endpoint protection, using SIEM Tools. Candidate should have a strong desire to provide world-class support and be highly skilled in communicating with the end user community and team mates. Excellent email communication skills Candidate should demonstrate strong customer service, verbal, documentation and listening skills. Candidate should demonstrate the ability to access, triage, and determine criticality of issues or incidents. Must have experience handling risk tickets
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Senior SOC Analyst (L2 & L3)
- Bengaluru, India
- 10+ Years
- Full-Time
Position : Senior SOC Analyst (L2 & L3)
Experience : 10+ Years
Location : Bengaluru
Employment type : Full time with Fiori Technology Solutions
The SOC center is a 24x7 365 operation and the selected Security Analyst is expected to work in a 5-3 / 5-4 / 5-3 rotating schedule that involves all shifts in 10-hour swings. The shifts are also scheduled for some Holidays
Daily Responsibilities
What is required to be successful in this opportunity
Kindly send your resume to [HIDDEN TEXT] .
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Skills Required
carbon black , phantom , Malware Analysis
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Soc Analyst • India, Bengaluru / Bangalore
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