A client of Rose International is hiring a Supplier Relations Manager(From US Staffing Industry )
Location : Bangalore / Onsite
About the Role
The Supplier Relations Manager will act as a subject matter expert both internally and externally, provide strategic direction relating to supply chain design and best practices, support new client implementations and existing client MSP programs, as well as lead a small team of Specialists ensuring clients have access to talent.
You will manage, mature and expand relationships across our global supplier network, focused on the India & APAC regions.
As our clients operate globally, the role will involve working with suppliers, colleagues and clients all over the world, so a consideration of different time zones and working practices / cultures is essential.
A typical day may involve multiple supplier calls, researching new suppliers in key markets and countries, providing support on benchmarking requests, working closely with client services teams, supporting new client implementations and working on department projects. An ability to multitask and prioritize whilst providing excellent client service is vital.
What You Will Do
Supplier Relationship Management :
Ensure supplier coverage in assigned region(s) and / or country(ies)
Build & maintain supplier relationship, and develop a deep understanding of supplier network
Supplier Sourcing :
Create market maps as required to aid global expansion of supplier network
Market Research - develop expert knowledge of key markets for and act as a Subject Matter Expert
Implementations :
Lead Supplier Onboarding Workstream in new client implementations and expansions, setting the supplier strategy and presenting supply chain design
Own supplier enrollment, ensuring project deadlines are hit. Negotiation support and escalation point for all matters relating to supplier onboarding
Supplier Onboarding & Offboarding :
Act as escalation point in support of Centre of Excellence to ensure timely execution of Supplier Agreements, and terminations
Client & Client Services Support :
Act as subject matter expert to internal and external audience relating to Supplier Relations
Lead and mentor Client Service Teams on supplier adoption strategies, supplier capabilities and recommendations
Sales Support :
Provide detail for RFx responses on bids
Present Supply Chain Management methodology, strategy and approach to client & prospects
Develop supplier relationships to generate new business opportunities for
Promote and sell supplier facing products – for example, Pay Intel & Supplier Financing
Events :
Design and deliver Supplier Events on a regional / country level
Attend industry events and networking opportunities
Team Management :
Line manager a small team of Specialists that are geographically dispersed
Mentor and develop direct reports
Other Duties :
Support Departmental Projects and Initiatives – such as operational excellence, IT enhancements, contributing to content production and our supplier awards process
Maintain & Update the Global Supplier Relations Standard Operating Procedure (SOP) and any other tools & technologies used, such as the VMS
Ad hoc Projects, as requested by department management
Travel :
Some infrequent travel may be required, (less than 10%)
What You Will Need
Experience of working in a similar Supply Chain role and / or deep knowledge of MSP, RPO, SoW, Staffing & Outsourcing
Experienced line manager, ideally of a regional / globally dispersed team
Fluent in English to a professional level, an additional Indian Language is advantageous
Comfortable & confident presenting to internal & external audiences
Experience of working in a fast-paced environment within a global business
Excellent customer service, administrative and organizational skills
Proven negotiator and commercially savvy
Strong IT skills – Outlook, Word, Excel & PowerPoint (ability to review, manipulate and present data)
Knowledge of Recruitment and Employment Legislation (eg. ABPU-10, uthyrningslagen)
Experience with supplier contracts and associated legal terminology
Experience with recruitment technology – VMS and / or ATS
Experience of using Salesforce, is an advantage
Experience of Supplier Management Tools, is an advantage
Public speaking experience, is an advantage
Supplier • India