Job Title : Exchange OnPrem + Online Administrator L3
Experience : 8-12 Years
About the Role :
RS Group PLC is seeking a highly skilled Exchange Administrator (L3) to manage, maintain, and optimize our hybrid Microsoft Exchange environment (On-Premises + Online / Office 365). The ideal candidate will have extensive experience in Exchange architecture, hybrid configurations, migrations, automation, and end-to-end operational support.
Key Responsibilities :
- Manage, monitor, and maintain Microsoft Exchange On-Premises environments Administer and optimize Exchange Online (Office 365), including mailboxes, policies, and security settings.
- Support, troubleshoot, and maintain hybrid configuration between Exchange On-Prem and Exchange Online.
- Perform mailbox provisioning, de-provisioning, migrations (cutover, staged, hybrid).
- Troubleshoot and resolve mail flow issues, email delivery failures, and mailbox performance challenges.
- Manage mobile device access and ActiveSync-related configurations.
- Implement, configure, and maintain email security solutions (anti-spam, anti-phishing, DLP policies).
- Use PowerShell scripting for automation, reporting, and administrative efficiency.
- Coordinate with Microsoft support for escalations and advanced Maintain accurate technical documentation, SOPs, and configuration details.
- Ensure compliance with organizational email policies, regulatory frameworks, and industry standards.
- Contribute to capacity planning, system upgrades, and Exchange roadmap initiatives.
Required Skills & Qualifications :
8 - 12 years of hands-on experience with Exchange On-Premises (2013 / 2016 / 2019) and Exchange Online (Office 365).Strong knowledge of hybrid Exchange configurations and migration methodologies.Expertise in troubleshooting mail flow, SMTP, DNS, connectors, and message tracking.Proficiency in PowerShell scripting for automation and reporting.Experience implementing email security, compliance, and data loss prevention (DLP).Familiarity with Microsoft 365 security and compliance center.Strong understanding of Active Directory, DNS, and authentication mechanisms.Experience with third-party email gateways and security solutions (e.g., Proofpoint, Mimecast, Cisco ESA) is a plus.Excellent problem-solving, analytical, and communication skills.Ability to manage complex escalations at L3 support level.Relevant certifications (e.g., Microsoft 365 Certified : Messaging Administrator Associate, MCSE) preferred.(ref : hirist.tech)