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German And Dutch Language Specialist

German And Dutch Language Specialist

Transformative VenturesAjmer, Republic Of India, IN
7 days ago
Job description

Customer Support Executive

Role & Responsibilities :

  • Maintaining a positive, empathetic, and professional attitude toward customers always.
  • Serves customers by providing product and service information and resolving product and service problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Knowing our products inside and out so that you can answer questions.
  • Handling queries from international customers on call, Email & social media.
  • Candidate should be flexible to work in rotational shifts, specifically US timelines.

Requirements :

  • Excellent fluency in spoken German + Dutch
  • Capable of speaking in European accent (preferred)
  • Strong command over written German and Dutch
  • Min 2+ year of experience in providing support in respective Language
  • Candidate with experience of providing support to international customers on call or chat process will be preferred
  • Proven work experience of Customer interactions.
  • Hands on experience with MS Office and internet research
  • In-dept understanding of customer service practices
  • Excellent written and verbal communication skills in English
  • Teamwork and motivational skills\ Ability to handle multiple tasks, work in a fast- paced environment and meet deadlines.
  • Should be Flexible for Rotational Shifts and Rotational Weekly Offs
  • Good follow up skills
  • We are a hardcore, fast-growth focused environment and a place where only dedicated, stable, dependable individuals who are willing to immerse themselves completely to this cause can thrive.

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    German Language Specialist • Ajmer, Republic Of India, IN