jewellery Merchandiser (Kolkata)

Job Description

mail : - info@naukripay.com

jewellery sales role focuses on assisting customers, driving sales, and providing expert product knowledge to achieve sales targets in a retail environment. Key responsibilities include greeting customers, understanding their needs, showcasing jewelry, providing details on craftsmanship and materials, and closing sales. Sales associates must also maintain a visually appealing showroom, manage transactions, stay updated on trends, and build client relationships to provide a memorable shopping experience and a premium shopping experience.

Key Responsibilities

Customer Service : Greet customers, understand their needs and preferences, and provide personalized recommendations for jewelry pieces.

Product Knowledge : Maintain comprehensive knowledge of gemstones, metals, craftsmanship, current jewelry trends, and product details.

Sales & Transactions : Effectively process sales, manage transactions, handle payments, and issue receipts.

Showroom Management : Ensure the showroom is well-organized, clean, and visually appealing to attract customers and showcase merchandise.

Customer Relationship Management : Build and maintain strong relationships with clients, handle inquiries, and provide solutions to ensure high customer satisfaction.

Inventory : Assist with managing inventory records and ensuring accurate product information is available.

Teamwork : Collaborate with team members to achieve sales targets and contribute to overall store success.

Required Skills

Sales Acumen : Strong ability to sell products, negotiate prices, and close sales transactions.

Interpersonal & Communication Skills : Excellent communication and interpersonal skills to engage with customers effectively.

Customer Focus : A customer-oriented approach to enhance customer satisfaction.

Product Expertise : Strong knowledge of jewelry products, including gemstones, metals, and design.

Attention to Detail : Meticulousness in handling products, transactions, and showroom presentation.

Organizational Skills : The ability to maintain an organized and visually appealing showroom and manage inventory.

Flexibility : Ability to work evenings, weekends, and holidays as needed.

Qualifications

Education : A high school diploma or equivalent is often required.

Experience : Previous experience in retail sales, luxury goods, or jewelry is often beneficial.

Certifications : Gemology or related certifications can be an advantage.