Managed Services Associate

Job Title : Managed Services Associate

Location : Remote, India

Type : Full-time

Work Hours : Flexible, with strong overlap to US business hours. Our teams align their schedules around client projects and delivery priorities.

About Pipeline

Pipeline is an AI platform that helps sales teams research, prioritize, and personalize outreach. We work with growth-stage and enterprise revenue teams to lift qualified conversations and shorten time to first meeting.

We’re backed by UC Berkeley and seasoned operators from leading GTM organizations. As we scale, we’re building a managed services team that combines consulting discipline with operational excellence—helping our clients realize measurable revenue outcomes from day one.

What You’ll Do

• Configure and operate AI-driven playbooks to automate prospect research and outreach workflows
• Support client revenue teams by executing data-driven account research and prioritization
• Build and maintain dashboards tracking campaign performance and engagement metrics
• Monitor workflow quality and ensure SLAs are consistently met
• Collaborate with client-facing consultants to translate strategy into execution
• Conduct data cleaning, enrichment, and reporting activities to ensure accuracy and completeness
• Identify recurring issues and propose process improvements
• Document workflows and contribute to internal playbooks for operational excellence
• Communicate progress and updates clearly through reports and team meetings

What You’ll Bring

Nice-to-Have

Compensation and Benefits

How to Apply

Email your resume to careers@addpipeline.ai with the subject :

“Managed Services Associate – Your Name.”

Please include a short note describing one project or internship where you improved a process, delivered a client outcome, or built an automation that saved time or effort.