Principal Professional Services Engineer

Our Mission

At Palo Alto Networks® everything starts and ends with our mission :

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Description

Your Career

As a Principal Consultant for SOC Transformation & XSIAM Deployment, you will be a seasoned leader at the forefront of our most strategic customer engagements. You will leverage a rare blend of consultative presence, deep technical mastery, and executive influence to guide our customers through complex Security Operations Center (SOC) transformations. Your primary role is to drive these large-scale programs, ensuring the successful execution of foundational elements like seamless log migration and the development of sophisticated detection strategies, to deliver measurable security outcomes in highly dynamic enterprise environments.

Your Impact

Serve as the lead strategic advisor and subject matter expert for customers undertaking a full-scale SOC modernization with XSIAM

Lead multi-national SOC transformation programs, consolidating fragmented detection and response processes into a unified, AI-driven platform

Direct enterprise-scale XSIAM deployments, guiding customers from initial strategy to full operationalization

Devise and oversee comprehensive log ingestion strategies to ensure high-quality data fuels the XSIAM platform

Architect and implement sophisticated detection strategies and correlation rules to fortify customer defenses against advanced threats

Fine-tune and optimize log sources and correlation rules to maximize system performance and detection efficacy

Identify opportunities to enhance analyst alert handling and response through automation

Transform ambiguity into structured action plans, driving accountability at every level of a customer engagement

Build and mentor high-performing professional services teams that blend consulting, engineering, and change management expertise

Partner with Product and R&D teams to incorporate field insights into roadmap priorities

Qualifications

Your Experience

A proven track record in modernizing Security Operations Centers (SOCs) to achieve automation, AI-driven detection, and measurable improvements in MTTD / MTTR

Exceptional executive presence, with strong verbal and written communication skills to engage with stakeholders from the SOC analyst to the CISO

Experience acting as a trusted advisor to senior security leaders, with the ability to diagnose challenges and deliver strategic recommendations

10+ years of hands-on experience in deploying and integrating SIEM / security analytics solutions within large enterprise environments

8+ years of experience with Security Operations Center (SOC) tooling, processes, and workflows

Hands-on technical mastery across SIEM, SOAR, EDR, cloud security, and threat intelligence

Ability to conceive, architect, and develop effective correlation and detection rules

Familiarity with a range of SIEM technologies, such as Splunk and IBM QRadar, is a plus

Strong expertise in Regular Expressions (Regex)

Relevant bachelor's degree or industry-recognized qualifications (CISSP, GIAC, etc.), is a plus

Additional Information

The Team

We are a seasoned team of professional services leaders with deep expertise in Security Operations Center (SOC) transformation and the large-scale deployment of advanced SIEM / SOAR platforms, including XSIAM. We bring a unique combination of consultative insight, technical depth, and executive-level influence, enabling us to consistently deliver complex programs with measurable outcomes in fast-paced, dynamic environments.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple : we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.