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Technical Support Specialist

Technical Support Specialist

beBeeAccessibilityDindigul, India
2 days ago
Job description

A forward-thinking organisation dedicated to closing the employment gap for individuals with disabilities seeks a skilled Technical Support Specialist.

As a social enterprise, they merge human services with business acumen—proving the competitive advantage of inclusive employment.

The Accessibility Partner Program empowers blind and low-vision professionals by pairing them with trained visual interpreters who enable seamless support in technical work environments.

You'll work closely with a blind Data & Appliance Analyst to provide visual interpretation, data summarization, and navigation assistance within platforms such as Azure Portals, Excel, and Visual Studio.

Key Responsibilities :

  • Review, interpret, and make basic code changes.
  • Create and manage spreadsheets for data tracking and analysis.
  • Utilize formulas, pivot tables, and other Excel tools to streamline workflows.
  • Assist in converting and formatting documents to meet accessibility standards.
  • Summarize meetings, manage task follow-ups, and track progress in collaboration with team members.

Required Skills and Qualifications :

  • Basic coding knowledge
  • Understanding of structured code and ability to identify components like classes and functions.
  • Proficiency in Microsoft Excel
  • Comfortable working with large data sets and using intermediate Excel functions.
  • Strong Communication Skills
  • Ability to provide support in a clear, professional manner.
  • Maintain clear, professional communication in English, both written and verbal.
  • Willingness to learn
  • Openness to training in accessibility standards and related tools
  • Familiarity with accessibility standards (e.g., WCAG).
  • Detail-orientated with strong multitasking and follow-up skills.
  • Benefits :

  • Work on meaningful and impactful projects with a global client.
  • Opportunity to learn new skills, including accessibility compliance.
  • Supportive team environment with training provided.
  • Remote working with flexible hours.
  • Join Our Team :

    We're looking for someone who is passionate about creating inclusive employment opportunities. If you're a team player with excellent communication skills and a willingness to learn, we'd love to hear from you!

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    Technical Support Specialist • Dindigul, India

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