A forward-thinking organisation dedicated to closing the employment gap for individuals with disabilities seeks a skilled Technical Support Specialist.
As a social enterprise, they merge human services with business acumen—proving the competitive advantage of inclusive employment.
The Accessibility Partner Program empowers blind and low-vision professionals by pairing them with trained visual interpreters who enable seamless support in technical work environments.
You'll work closely with a blind Data & Appliance Analyst to provide visual interpretation, data summarization, and navigation assistance within platforms such as Azure Portals, Excel, and Visual Studio.
Key Responsibilities :
- Review, interpret, and make basic code changes.
- Create and manage spreadsheets for data tracking and analysis.
- Utilize formulas, pivot tables, and other Excel tools to streamline workflows.
- Assist in converting and formatting documents to meet accessibility standards.
- Summarize meetings, manage task follow-ups, and track progress in collaboration with team members.
Required Skills and Qualifications :
Basic coding knowledgeUnderstanding of structured code and ability to identify components like classes and functions.Proficiency in Microsoft ExcelComfortable working with large data sets and using intermediate Excel functions.Strong Communication SkillsAbility to provide support in a clear, professional manner.Maintain clear, professional communication in English, both written and verbal.Willingness to learnOpenness to training in accessibility standards and related toolsFamiliarity with accessibility standards (e.g., WCAG).Detail-orientated with strong multitasking and follow-up skills.Benefits :
Work on meaningful and impactful projects with a global client.Opportunity to learn new skills, including accessibility compliance.Supportive team environment with training provided.Remote working with flexible hours.Join Our Team :
We're looking for someone who is passionate about creating inclusive employment opportunities. If you're a team player with excellent communication skills and a willingness to learn, we'd love to hear from you!