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Techberry Infotech - Monitoring Head - APM

Techberry Infotech - Monitoring Head - APM

Techberry Infotech Pvt LtdMumbai, India
20 days ago
Job description

Monitoring Head (APM Monitoring ).

Location : Ghansoli Mahape.

  • We are seeking a highly experienced and strategic Monitoring Head to lead our Application and Infrastructure Performance Management (APM) and Observability initiatives.
  • This is a senior leadership role requiring deep technical expertise in Dynatrace and a proven ability to manage and mentor high-performing engineering teams.
  • The successful candidate will be responsible for defining the enterprise-wide monitoring strategy and ensuring the optimal performance and availability of critical business applications.

Key Responsibilities :

  • Strategy and Technical Leadership.
  • Define and execute the long-term enterprise strategy for Observability, covering APM, Real User Monitoring (RUM),.
  • Synthetic Monitoring, Infrastructure Monitoring, and AIOps adoption.
  • Serve as the organizational Subject Matter Expert (SME) for Dynatrace, overseeing its large-scale deployment, configuration, dministration, and integration across various environments.
  • Guide teams in advanced configuration of monitoring solutions, including custom dashboards, business transactions,alerting policies, and extensions to satisfy complex business and SRE requirements.
  • Define best practices for monitoring modern cloud-native architectures, including AWS / Azure services, Kubernetes clusters, and microservices.
  • Oversee the administration and maintenance of all monitoring platforms, including Dynatrace, AppDynamics, New Relic, Splunk, and integrations with ITSM tools like ServiceNow.
  • Team Management and Operations. Lead, mentor, and manage a team of APM / Observability Engineers, promoting technical excellence, accountability, and continuous improvement.
  • Be responsible for performance reviews, talent development, hiring, and providing tool-based training and knowledge transfers to team members.
  • Establish and enforce ITIL-aligned operational processes for monitoring administration, platform upgrades, patching, incident response, and SLA adherence.
  • Drive a proactive culture by championing the use of monitoring data (metrics, logs, traces) for deep performance analysis, incident prevention, and efficient Root Cause Analysis (RCA).
  • Ensure the team operates effectively within an Agile framework, managing sprint goals, project deliverables, and complex operational tasks simultaneously.
  • Collaboration and Governance. Collaborate closely with development, infrastructure, and business teams to successfully onboard and hand over new monitoring solutions for critical applications.
  • Manage licensing, billing, tool renewal processes, and user access management for monitoring tools.
  • Ensure all technical procedures, architectural designs, and user guides are documented and maintained as part of governance standards.
  • Experience : 10-12 years of overall experience in IT Operations, Application Performance Management (APM), or Observability Engineering.

  • Leadership : Demonstrable experience in managing, leading, and mentoring technical engineering teams.
  • Core Technical Skills : Mandatory strong hands-on expertise with Dynatrace (SaaS or Managed) is essential.
  • (ref : iimjobs.com)

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    Apm • Mumbai, India

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