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Caller

Caller

ConfidentialHyderabad / Secunderabad, Telangana, India
21 days ago
Job description

Job Title : Tele Caller

Job Type : Full-time

Location : Hyderabad

Department : Sales / Customer Support / Marketing (as applicable)

Key Responsibilities :

  • Make outbound calls to prospective customers from the provided database or leads.
  • Explain products or services, answer questions, and address customer concerns.
  • Generate sales or schedule appointments as needed.
  • Maintain detailed records of calls, conversations, and customer information in the CRM system.
  • Follow up with customers for feedback and support.
  • Achieve daily, weekly, and monthly targets set by the team leader or manager.
  • Work collaboratively with the sales and marketing teams to improve lead quality and conversion rates.
  • Maintain a high level of professionalism and build positive relationships with customers.

Requirements :

  • High school diploma or equivalent; a degree is a plus.
  • Proven experience as a tele caller, telemarketer, or similar customer service role preferred.
  • Excellent verbal communication skills in [languages as required].
  • Ability to handle rejection and remain motivated.
  • Strong listening skills and attention to detail.
  • Basic computer knowledge and experience with CRM software is an advantage.
  • Skills Required

    Basic Computer Knowledge, crm software

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    Caller • Hyderabad / Secunderabad, Telangana, India

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