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Captive Unit Voice Process

ConfidentialDelhi

25 days ago

Job description

We are hiring for a Customer Service - Voice Process role within a captive unit. The ideal candidate will have excellent communication skills and a passion for providing outstanding customer support. This is an excellent opportunity for both freshers and experienced professionals to join a dynamic team.

Roles & Responsibilities

Handle customer inquiries and provide solutions through a voice process .
Maintain a high level of professionalism and courtesy in all customer interactions.
Ensure a positive customer experience and strive for first-call resolution.

Required Candidate Profile

Education : Graduates are required.

Experience : Both freshers and experienced candidates can apply. Prior experience in a voice process or customer service is preferred. Freshers must have excellent English communication skills .

Skills : Excellent communication skills are mandatory for this role.

Age : Maximum age of 27 years .

Additional Information

Salary : Up to ₹4-7 LPA .

Work Schedule : 5 days Work From Office (WFO) , with 24 / 7 shifts and offs .

Transport : One-side cab is provided for odd hours, and a shuttle service is also available.

How to Apply

To apply, please WhatsApp your resume to 9810996899 or email it to [HIDDEN TEXT] .

Skills Required

Customer Service, International Voice Process, Customer Inquiries, Communication Skills, Interpersonal Skills

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