Talent Acquisition Specialist

About GreyLabs AI

GreyLabs AI is on a mission to reimagine contact centers with AI-driven products that make them fully autonomous. We are building cutting-edge, execution-first AI solutions that help businesses scale faster, serve customers better, and work smarter. If you’re excited about shaping high-performance teams and hiring top talent that fuels innovation, this is your chance to be part of a team that’s building for impact.

Role Overview

As a Talent Acquisition Specialist at GreyLabs AI, you will be the driving force behind attracting, engaging, and hiring exceptional talent across technical, product, and business functions. You will own the full recruitment lifecycle, partner closely with hiring managers, and ensure we bring in people who raise the bar for skills, culture, and performance.

This role reports to the Director - People & Culture and will work closely with functional heads and hiring managers across GreyLabs AI.

Key Responsibilities

• Hiring Strategy & Planning
• Partner with business and functional heads to understand hiring needs and role requirements.
• Translate workforce plans into actionable sourcing and hiring strategies.
• Prioritise requisitions based on business impact (P0, P1, P2 framework).
• Sourcing & Pipeline Building
• Build talent pipelines using multiple channels - LinkedIn, job boards, employee referrals, talent communities, and direct sourcing.
• Create and maintain a bench of ready-to-hire candidates for critical roles.
• Recruitment Operations
• Own end-to-end hiring - from JD creation and sourcing to offer closure and pre-onboarding.
• Ensure consistent, fast, and high-quality candidate experiences.
• Track recruitment metrics (time-to-fill, source effectiveness, pipeline health) and present insights to leadership.
• Employer Branding & Candidate Engagement
• Collaborate with marketing to build GreyLabs AI’s employer brand on social platforms and in relevant communities.
• Organise recruitment campaigns, tech talks, and other initiatives to engage passive talent.
• Compliance & Process Excellence
• Ensure recruitment practices comply with company policies and labour laws.
• Maintain accurate hiring documentation for audit and compliance readiness.

What You Bring

Why Join GreyLabs AI?

Pro Tip for Applicants : We’re not looking for just a recruiter. We’re looking for a talent magnet - someone who can spot, engage, and close exceptional candidates who’ll thrive in our fast-paced, high-performance culture.