Responsibilities :
- Hubspot Skills : Experience with Marketing Hub, Sales Hub, Service Hub Ops Hub. Experience across all or most of these products is a big plus
- CRM Customization : Customize HubSpot CRM to meet the specific needs of our organization, including creating custom properties, contact records, and lead scoring models.
- Integration : Integrate HubSpot CRM with other third party tools and platforms used by the sales, marketing, and customer support teams to ensure seamless data flow and communication.
- Data Management : Maintain data integrity by overseeing data imports, data cleansing, and regular data quality checks. Implement best practices for data organization and storage.
- Automation : Develop and implement workflow automations, email marketing automation, and lead nurturing campaigns within HubSpot CRM to improve efficiency and productivity.
- Reporting and Analytics : Generate custom reports and dashboards to track key performance metrics, analyze sales and marketing data, and provide actionable insights to the team.
- User Training : Train team members on HubSpot CRM best practices, usage guidelines, and new features to maximize user adoption and proficiency.
- Optimization : Continuously optimize and improve CRM processes, workflows, and configurations to enhance user experience and drive better results.
- Technical Support : Provide technical support and troubleshooting assistance to CRM users, resolving any issues or challenges they encounter.
- Other Tools (Good to have) : Ad Platforms, Onboarding tools, Dialler tools, Forecasting tools, Conversation AI platforms, Data warehouse, Product analytics tools, Service and Success tools
- Advanced Excel are a must
Requirements :
Bachelors degree in a related field or equivalent work experience.Proven experience as a Hubspot CRM, with in-depth knowledge of HubSpot CRM functionalities.Strong understanding of CRM best practices, lead management, and marketing automation.Proficiency in data management and data analysis.Excellent communication and interpersonal skills.Detail-oriented with a strong focus on accuracy.Ability to work collaboratively in a team-oriented environment.HubSpot CRM certifications (HubSpot Academy) a plus.Skills Required
Hubspot, Crm, Data Analysis, Collaboration