Site Reliability Engineer - Cloud Solutions

Description :

Role : Site Reliability Engineer (SRE).

Location : Hyderabad.

Experience : 10 to 15 Years.

Job Summary :

The Site Reliability Engineer (SRE) will play a critical role in ensuring the reliability, scalability, and performance of Citizens Banks enterprise systems and cloud environments.

The ideal candidate brings deep technical expertise across multi-cloud platforms, automation, observability, and incident management driving reliability engineering practices and operational excellence in a complex financial services environment.

Key Responsibilities :

• Manage and support cloud-based solutions across AWS, Azure, GCP, and other IaaS / PaaS / SaaS / CDN environments.
• Design, implement, and maintain reliable, scalable, and secure infrastructure, ensuring high availability and performance.
• Collaborate with DevOps and security teams to implement DevSecOps workflows using Git, Jenkins, Docker, Kubernetes (EKS / AKS).
• Automate infrastructure and configuration management using Terraform, Ansible, and scripting languages like Python, Bash, or PowerShell.
• Analyze traffic flows, system logs, and application events to troubleshoot issues and identify interdependencies across systems.
• Utilize monitoring and observability tools such as DataDog, Splunk, and CloudWatch for proactive system health management.
• Implement on-call support processes, develop and maintain runbook documentation, and work toward full automation of repetitive tasks.
• Collaborate with other SREs to build resilient systems and promote Site Reliability Engineering best practices across the enterprise.
• Handle critical application outages, perform root cause analysis, and drive incident resolution and preventive measures.
• Work within an Agile environment, partnering with cross-functional teams to continuously improve performance and reliability.

Technical Skills Required :

Core Competencies :

(ref : hirist.tech)