Client Services Executive

Job Description : Client Services Executive

Company : WNS

Location : Pune

Experience : 1+ years

Work Shift : Day Shift

Qualification : Graduate from any stream (Hotel Management preferred)

About WNS

WNS is a leading global Business Process Management (BPM) company delivering end-to-end operations support across customer experience, finance & accounting, analytics, and various industry-specific domains. At WNS Pune, we offer a collaborative, professional, and growth-focused work culture.

About the Role

WNS is hiring a Client Services Executive who will be responsible for managing client relationships, interacting with international clients, and ensuring smooth service delivery with a high level of professionalism.

Key Responsibilities

• Act as the main point of contact for assigned clients, including international clients .
• Build and maintain strong, long-term client relationships.
• Understand client expectations and ensure timely resolution of issues.
• Coordinate with internal teams to ensure accurate and timely service delivery.
• Track client satisfaction and share periodic performance reports.
• Prepare documentation, client updates, and activity reports.
• Identify scope for improvements and value additions.

Required Skills & Competencies

Eligibility Criteria

What WNS Offers

Contact for Application

HR Anjali - 📞 7738063967 or send me your cv - anjali.shaw@wns.com