Job Title : Office 365 Administrator
Experience : 4 - 7 Years
Location : Bangalore / Chennai
Notice Period : Immediate to 15 Days
Position Type : C2H (Contract-to-Hire)
Work Mode : Work from Office (WFO)
Job Role : Office 365 Administration
We are seeking an experienced Office 365 Administrator (M365 SME / O365 Engineer) with strong expertise in managing and supporting Microsoft 365 environments. The ideal candidate will have hands-on experience in administration, troubleshooting, and governance of Microsoft 365 services across enterprise Responsibilities Areas (KRA) :
- Manage, monitor, and support the Office 365 environment including Exchange Online, SharePoint Online, OneDrive, Teams, and
Azure Active Directory.
Implement and manage security policies and compliance controls across Office 365 services.Perform user and license management, mailbox migration, group management, and troubleshooting of service-related issues.Design, implement, and enforce governance policies around data retention, information protection, and identity management.Monitor service health, analyze performance metrics, and provide recommendations for system improvements.Collaborate with cross-functional IT teams to integrate Office 365 services with on-premises infrastructure.Handle troubleshooting of connectivity, mail flow issues, and configuration challenges across Office 365 services.Ensure regular backups, disaster recovery readiness, and manage data loss prevention (DLP) configurations.Stay updated on Microsoft 365 roadmap, new features, and industry best practices.Assist in preparing and delivering technical documentation, reports, and knowledge sharing sessions.Participate in the planning and execution of Office 365 upgrade or migration projects.Provide 24x7 support on critical issues and perform root cause analysis for Skill Set :Strong experience in Office 365 Administration - Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, and Azure Active Directory (AAD).Experience with Microsoft Endpoint Manager (Intune) for device management.Proficient in PowerShell scripting for automation and management of O365 tasks.Good knowledge of Security & Compliance Center, DLP Policies, Conditional Access Policies, and Multi-Factor Authentication (MFA).Experience in Hybrid Exchange setups (on-premises + Exchange Online).Strong understanding of Identity Management, SSO, ADFS, and OAuth integrations.Experience in monitoring and managing Service Health, Message Trace, and Audit Logs.Familiarity with Microsoft 365 Security & Compliance solutions.Troubleshooting mail flow, connectivity, permissions, and license issues.Knowledge of Microsoft 365 Group management, Shared Mailboxes, Distribution Lists.Experience in data migration tools like SharePoint Migration Tool (SPMT), Azure Migrate, etc.(ref : hirist.tech)