End user support & troubleshootingIT security tools managementDomain MigrationAntivirus Installation and troubleshootingInstallation & troubleshooting of all windows operating systemsTroubleshooting of Desktop & Laptop Hardware & Applications callsInstallation and troubleshooting of mail related problem in Microsoft outlookSolving remote user callsInstallation & troubleshooting of window OSSolving Network related ProblemsConfiguring network printers and troubleshootCoordinating and call logging with vendors for desktops, Laptop and other devices ensures getting resolutionMaintaining documentations like hardware Asset inventory management and accessoriesSetting up Projectors & VC call (Video conference)Maintaining Checklist of installation Laptop and DesktopBackup administration includes taking daily backupSkills Required
Os Installation, end user support, Antivirus Management, Hardware Support, Configuring