Airport Support Representative Mumbai

ViswamitempowersolutionMumbai, Maharashtra, India

6 days ago

Job type

Quick Apply

Job description

, Permanent

Position : Airport Support Representative

Company Overview :

Viswamitempowersolution is a leading provider of airport support services in Mumbai, Maharashtra, India. We are dedicated to providing exceptional customer service and support to all our clients and their passengers. Our team is made up of highly trained professionals who are committed to delivering the best service possible.

Job Overview :

We are seeking an Airport Support Representative to join our team in Mumbai. The successful candidate will be responsible for providing support to airport customers and ensuring a smooth and efficient travel experience. This is a full-time, permanent position with opportunities for growth and development.

Key Responsibilities :

Greet and assist passengers at the airport, including check-in, baggage drop, and boarding procedures
Provide information and assistance to passengers regarding flight schedules, delays, and gate changes
Resolve customer complaints and issues in a timely and professional manner
Monitor and maintain the cleanliness and organization of the airport terminal
Coordinate with other airport staff and airlines to ensure a seamless travel experience for passengers
Handle and process baggage and cargo in accordance with safety and security regulations
Assist with special needs passengers and provide support to elderly or disabled individuals
Conduct security screenings and ensure compliance with all airport safety protocols
Maintain accurate records and reports of passenger interactions and incidents
Stay updated on airline policies, procedures, and regulations to provide accurate information to passengers

Qualifications :

High school diploma or equivalent

Previous customer service experience, preferably in the aviation industry

Excellent communication and interpersonal skills

Ability to remain calm and professional in high-stress situations

Strong problem-solving and decision-making abilities

Knowledge of airport operations and procedures is a plus

Must be able to work flexible hours, including evenings, weekends, and holidays

Fluent in English, knowledge of other languages is an asset

Must be physically fit and able to lift up to 50 pounds

If you are a motivated and customer-focused individual with a passion for the aviation industry, we encourage you to apply for this exciting opportunity. We offer competitive compensation and benefits package, as well as ongoing training and development opportunities.

Join our team at Viswamitempowersolution and be a part of providing exceptional airport support services in Mumbai. Apply now!

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Airport Representative • Mumbai, Maharashtra, India