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▷ [18 / 10 / 2025] Product Manager

FPL TechnologiesIndia

1 day ago

Job description

Job Description : Product Manager

About the Role :

Own the Repayment Journey : Define, strategize, and execute the product roadmap for all aspects of credit card repayment for revolvers and overdue customers.

Responsibilities

Optimize Repayment Options : Research, design, and implement diverse and user-friendly repayment options to maximize successful on-time payments.
Manage Overdue Lifecycle & Engagement : Develop and optimize the entire overdue repayment journey, flexible repayment plans, and engagement mechanisms to guide customers back to good standing.
Drive Repayment Behavior & Incentivization : Explore and implement strategies, including gamification, nudges, and targeted incentives, to encourage positive repayment habits and reduce late payments.
Champion Credit Awareness & Education : Develop educational content, interactive modules, and in-app experiences that demystify credit, explain interest, fees, and responsible card usage, empowering users to make informed financial decisions.
Data-Driven Decision Making : Utilize analytics, A / B testing, and user feedback to continuously iterate and improve repayment flows, engagement tactics, and financial wellness features.
Cross-Functional Leadership : Collaborate closely with Engineering, Design, Risk, Operations, Marketing, and Legal teams to define requirements, manage development sprints, and ensure successful product launches and ongoing optimization.
Market & Competitor Analysis : Stay abreast of industry trends, competitor offerings, and regulatory changes in credit card repayment and financial wellness tools.
Define Success Metrics : Establish clear KPIs for repayment success rates, delinquency reduction, user engagement with financial wellness tools, and customer satisfaction, tracking and reporting on progress.

Qualifications & Required Skills :

5 years of product management experience, with a strong preference for experience in FinTech, banking, or credit products.

Demonstrated experience in managing complex user journeys, ideally related to financial transactions, payments, or sensitive customer interactions.

Strong analytical skills with the ability to define metrics, analyze data, and derive actionable insights.

Excellent communication, collaboration, and stakeholder management skills across technical and non-technical teams.

Preferred Skills :

Experience in financial technology or related fields.

Familiarity with credit card repayment processes and financial wellness tools.

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Product Manager • India