Oracle C2M Architect / Techno-Functional Consultant

Job Description :

Deep knowledge of Oracle Utilities C2M suite :

Customer Care and Billing (CC&B)

Meter Data Management (MDM)

Service and Asset-based architecture within C2M

Field Service Integration (e.g., with MWM or external FSM platforms)

Smart Grid Gateway (SGG) for integration with head-end systems

Expertise in meter-to-cash (M2C) processes including :

Billing, meter reads, usage processing, VEE, exceptions handling, service orders

Strong understanding of Customer Information Systems (CIS), MDM, and utility operations

Experience with Oracle Utilities Application Framework (OUAF)

Technical and Integration Skills :

Experience with Oracle Integration Cloud (OIC), SOA Suite, and Oracle MFT

Familiarity with Web Services, REST / SOAP APIs, and event-driven architecture

Knowledge of head-end system integration, AMI, and SCADA data flows (via SGG or custom adapters)

Strong experience in data modeling, batch processing, schema design, and validation rules within Oracle Utilities applications

Understanding of Oracle Database, SQL / PLSQL, and performance optimization techniques

Knowledge of role-based access control, security policies, and data privacy standards

Architectural and Leadership Skills :

Enterprise utility architecture design experience

Ability to produce high-quality technical documentation and architecture blueprints

Proven track record of delivering Oracle Utilities solutions in large-scale utility implementations

Strong communication and stakeholder management skills — both technical and business-facing

Capability to lead cross-functional teams and conduct architecture reviews and workshops

Risk identification and mitigation planning in solution delivery

Exposure to cloud migration strategies and hybrid models (on-prem to cloud C2M migration)