Delivery Operations Senior Analyst

Skill required : Employee Services - Employee Data Process Design

Designation : Delivery Operations Senior Analyst

Qualifications : Any Graduation

Years of Experience : 5 to 8 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do

• Liaise with Hiring Managers and Human Resource Business Partners (HRBPs)
• Gains clarity on hiring demand fulfillment priorities and receives requisitions for job profiles in the client s applicant tracking system (ATS)
• Understands past sourcing channels, start date schedules and local resource support required to quickly fill positions
• Demand Posting : Uses vendor as directed by the client to automatically post the job requisition to analyzed channels that are most effective and from within the client s organization
• Understands current client branding strategies and deploys them consistently across locations
• Leverages analytics apps insights from the Accenture Talent Supply Demand and Analytics teams to more effectively source and advise the client s Talent Acquisition Center of Excellence (CoE)
• Manage the various aspects of the recruitment process like sourcing, processing exceptions (e.g. verbal offers where required, informational interview accommodations or scheduling).
• Disposition candidates throughout the process when not automated and ensures the completion of onboarding forms and background checks
• Achieve Service Levels : Ensures we are meeting required Service Levels.
• Operates within and achieves monthly demand fulfillment targets across client operation locations
• Quality Customer Satisfaction : Ensures that the client Hiring Managers complete their requisitions and required approvals to enable optimum levels of productivity, quality and capacity utilization
• Automation Monitoring and Continuous Improvement : Ensures candidates are progressing rapidly through the automated hiring process The design of employee data processes to manage employment data, records and transactions using standard technologies and processes. What are we looking for
• Minimum of 2 years of recruiting work experience
• Bachelor s degree with a specialization in HR
• Minimum of 1 year of job experience working in large teams and serving clients
• Excellent Communication selling skills
• Proficient in Written spoken English or Spanish, bilingual is a plus
• Able to get work done on time and with high quality
• Able to achieve and sustain high customer satisfaction from the client
• Passion to deliver hiring commitments on time and within agreed Service Levels (SL)while operating under optimal levels of productivity capacity utilization Roles and Responsibilities :
• In this role you are required to do analysis and solving of increasingly complex problems
• Your day to day interactions are with peers within Accenture
• You are likely to have some interaction with clients and / or Accenture management
• You will be given minimal instruction on daily work / tasks and a moderate level of instruction on new assignments
• Decisions that are made by you impact your own work and may impact the work of others
• In this role you would be an individual contributor and / or oversee a small work effort and / or team
• Please note that this role may require you to work in rotational shifts

Skills Required

Recruiting, Onboarding, Automation, Analytics