Walkin drive For "S&F - Order Management at Mysore on 24 Sep (Only 24h Left)

Walkin drive for "S&F - Order Management at Mysore on 24 Sep 2025

Greeting from Infosys BPM Ltd.,

You are kindly invited for the Infosys BPM : : Walk-In Drive on 24 Sep 2025 at Mysore.

Note : Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume

Registration link for 1 to 2 years exp

Registration link for 2 to 4 years exp

Interview Information :

• Interview Date : 24 Sep 2025
• Interview Time : 09 : 30 Am till 12 : 30 Pm

Interview Venue -

Venue : Infosys BPM limited, Gate 2 in Mysore, Karnataka, India is No. 350, Hebbal Electronics City, Hootagalli, Mysuru, Karnataka 570027

Documents to Carry :

NOTE : Candidates Needs to bring Pan card without fail for Assessment.

Interview Information :

Job Description :

Key Responsibilities

Order Management :

1. Manage and resolve customer inquiries related to orders, including tracking, shipping and delivery issues

2. Customer Service : Provide exceptional customer service via phone, email and chat, ensuring timely and accurate resolutions to customer queries

3. Order Tracking and Resolution : Investigate and resolve order discrepancies, including missing or damaged items, and communicate resolutions to customers.

4. Communication : Communicate with internal team, such as warehouse and shipping to resolve order-related issues

5. Problem Solving : Analyze and resolve complex customer complaints, escalating issues to management as necessary

6. Process Improvement : Identify areas for process improvement and suggest solutions to enhance customer satisfaction and order management efficiency

7. Data Entry and Record-Keeping : Accurately enter orders from Customer Order Form

Requirements :

Experience : 1-5 years of customer service experience, preferably in Order Management

1. Skills :

2. Excellent communication skills, problem solving and analytical skills

3. Strong attention to detail and ability to multitask

4. Proficiency in Microsoft Office

5. Ability to work in a fast-paced environment and adapt to changing priorities

6. Language : Fluency in English (written and verbal) is required

Regards,

Infosys BPM Recruitment team