Head of Operations

Base Location : Hyderabad

Educational Qualification : Bachelor’s degree in operations management,Supply Chain, or related field (Master’s preferred).

Role Description :

• Operational Management : Oversee the end-to-end operations of the Co-Pack Unit, ensuring smooth workflow, adherence to timelines, and alignment with production goals.
• Production Efficiency : Monitor and optimize production processes to improve efficiency, reduce costs, and meet output targets.
• Quality Assurance : Ensure that all production meets Crax’s quality standards, always adhering to regulatory and safety guidelines.
• Vendor & Supplier Coordination : Work closely with co-pack vendors, managing contracts, performance, and timely delivery of products. Maintain strong relationships with suppliers for raw materials and packaging needs.
• Inventory & Resource Management : Oversee inventory levels of raw materials, packaging supplies, and finished goods, ensuring availability for uninterrupted production while managing costs effectively.
• Logistics management : collaborate with 3PL provider to optimize routes, reduce costs & improve delivery times.
• Process Improvement : Identify and implement continuous improvement initiatives in production and operational workflows to enhance productivity and efficiency.
• Health, Safety, and Compliance : Ensure all operations comply with local laws, safety regulations, and internal company policies. Implement safety protocols and promote a safe working environment.
• Reporting & Analysis : Generate reports on production performance, efficiency metrics, cost analysis, and present insights to senior management for strategic decision-making Skills.

Competencies required :

1. Functional Competence

2. Strong understanding of co-packing processes and vendor management.

3. Excellent leadership, communication, and team management skills.

4. Proficiency in ERP systems and production management tools.

5. Ability to analyze data and drive process improvements.

6. Strong problem-solving abilities and a hands-on approach to operational challenges.

Behavioral Competence

1. Bias for action / entrepreneurial

2. Ownership / outcome orientation

3. Planning & Organizing

4. Influencing Leadership / strong communication

5. Collaborative.