Store Manager - Hypermarket

Key Responsibilities :

• Leadership & Team Development :
• Lead, motivate, and develop a diverse team of employees across various departments.
• Recruit, train, and mentor staff, fostering a culture of continuous improvement and customer focus.
• Conduct performance reviews and implement training programs to enhance employee skills.
• Operational Excellence :
• Manage day-to-day operations, ensuring adherence to company policies and procedures.
• Oversee stock management, including ordering, inventory control, and loss prevention.
• Ensure compliance with health, safety, and sanitation regulations.
• Customer Engagement :
• Champion a customer-first culture, resolving complaints and ensuring a high-quality shopping experience.
• Analyze customer feedback to identify areas for improvement and implement solutions.
• Develop and execute strategies to enhance customer loyalty and retention.
• Sales & Financial Management :
• Drive sales growth by analyzing market trends, setting targets, and implementing promotional strategies.
• Monitor financial performance, including budgeting, expense management, and profit optimization.
• Prepare reports on sales, inventory, and customer trends to inform business decisions.
• Merchandising & Marketing :
• Collaborate with the marketing team to plan and execute in-store promotions and events.
• Oversee visual merchandising standards, ensuring attractive product displays and signage.
• Monitor competitor activities and market trends to identify new opportunities.

Qualifications :

Skills Required

Team Development, Business Acumen, Retail Management, Multitasking, Ms Office