Director, Organizational Culture & Change

Position Title – GM HR Culture & Transformation

Reporting to - MD

Location – Gurgaon

Main Accountabilities :

⮚ Develop change management strategies for major organizational transformations- cultural change.

⮚ Develop and implement strategies to foster a customer centric, positive, inclusive, collaborative, and high-performance work environment.

⮚ Monitor and measure cultural health through surveys, feedback mechanisms, and key performance indicators, and implement necessary improvements.

⮚ Oversee the implementation of new HR programs and technologies, ensuring successful culture adoption across the organization.

⮚ Develop and execute comprehensive employee engagement strategies to attract, retain, and motivate top talent.

⮚ Define, implement, and embed a strong organizational culture that supports the company’s purpose, values, and long-term goals

⮚ Design and execute strategies to enhance employee engagement, satisfaction, and retention across all levels.

⮚ Build inclusive and diverse workplace practices that support innovation and collaboration.

⮚ Lead transformation projects to modernize, improve service delivery, and adopt best-in-class practices

⮚ Collaborate with the senior leadership team to align HR culture and transformation initiatives with the overall business strategy.

⮚ Partner with L&D to roll out leadership development, succession planning, and upskilling programs

⮚ Drive programs that identify and nurture future leaders, especially in frontline logistics operations.

⮚ Establish KPIs and metrics to track progress in culture change, transformation success, and employee engagement.

⮚ Provide dashboards and reports to leadership with insights and recommendations.

⮚ Maintain clear and consistent communication with all stakeholders, including executive leadership, managers, and employees.

⮚ Stay updated with emerging HR trends, technologies, and best practices, bringing innovative ideas to enhance HR transformation initiatives.

Qualification : MBA / PGDM in HR or Organizational Psychology from a reputed institution.

Experience : 15+ years of experience in Human Resources, with at least 5 years in a senior leadership role focusing on HR transformation and culture.

Knowledge, Skills, Abilities and Competencies :

⮚ Proven experience as a HR Transformation Manager or in a similar role, driving HR transformation initiatives.

⮚ Strong knowledge of change management frameworks

⮚ Exceptional communication, stakeholder management, and influencing skills

⮚ In-depth knowledge of HR processes, systems, and best practices, with a strong understanding of HR regulations and compliance requirements.

⮚ Ability to work in a dynamic, high-pressure, multi-location environment

⮚ Lead the cultural evolution of a large, diverse workforce.

⮚ Work closely with top leadership and make a strategic impact on business performance

⮚ Having experience in Influencing & Negotiation

⮚ Comfortable to travel as needed for HR transformation initiatives.