Paymeindia - Product Manager - Enterprise AI

Job Description :

We're hiring a Product Manager - Enterprise AI to lead this transformation. You'll define and deliver AI tools that power voice intelligence, agent copilots, decision support systems, and risk engines-supercharging our teams and setting a new benchmark in fintech productivity.

Key Responsibilities :

• Define the product vision and roadmap for our internal GenAI suite : voice copilots, risk intelligence agents, ops automation tools, and regulatory AI assistants and much more.
• Lead cross-functional teams and functions to ship AI-powered workflows that reduce TAT, boost productivity, and increase accuracy.
• Leverage real-time data-call logs, loan journeys, customer chats, and repayment events-to build context-aware GenAI experiences.
• Own build vs. buy decisions using vendors like OpenAI, Whisper, AssemblyAI, LangChain, etc.
• Work hands-on with LLMs, embeddings, RAG pipelines, vector databases, and prompt tuning.
• Design with explainability, fallback logic, and hallucination control as defaults.
• Define and monitor success metrics (e.g. adoption, efficiency gains, time saved); iterate quickly based on feedback.
• Ensure full alignment with regulatory body, and internal compliance when deploying GenAI systems in critical workflows.
• Maintain cyber security standards part of product development ie products should be built with security in mind and not as afterthought.
• Build GTM strategies

Requirements

(ref : hirist.tech)