Talent.com
No longer accepting applications
Customer Support Specialist

Customer Support Specialist

Skill Vedapushkar, India
5 days ago
Job description

Job Role : Customer Support Specialist

Location : Bengaluru

Compensation : 5.5-7LPA (Including PF and PGDM monthly fees of INR 6,666)

Shift timings : 5 PM to 2 AM IST with commute service

Eligibility Criteria :

  • This role is only for graduates, post graduate candidates shouldn't apply
  • You should have exceptional spoken and written English communication
  • You will be doing PGDM along with this job role, this is mandatory and non negotiable

About Inkle :

Inkle is software startup based in San Francisco and Bangalore. We exclusively serve US technology startups. We're on a mission to make accounting, tax and compliance easy, scalable, affordable and on-demand for US-registered companies - using software and human services. We are a team of passionate and creative individuals who believe in the power of technology to simplify complex processes. It was launched in 2022, and already serves well over 500 US companies, and we’re growing fast. We’re backed by leading global VC funds.

Responsibilities :

  • Onboard new customers who have been converted by the sales team.
  • Respond throughout the day on our proprietary chat tool to customer queries.
  • Call and chase customers to complete their tax filings and bookkeeping.
  • Facilitate interaction between customers and our in-house and third-party service bookkeepers and accountants, to ensure deliverables are on time.
  • Be super responsive to complaints and issues raised by customers, and relentlessly work to resolve them.
  • Continuously feed back process improvements to the Product team so they can build them.
  • Benefits that we’ll provide :

  • Highly competitive salary : It offers a competitive compensation package benchmarked to local norms in Bangalore and San Francisco.
  • Stock option scheme - all employees receive generous stock options with very favourable terms.
  • Health insurance - all employees are covered under Group Medical Insurance policy.
  • It has a very generous leave policy. This includes 1 day of Period Leave per month for all female employees.
  • All employees are granted 10 work-from-home days (per year pro-rated). This is on top of their leave.
  • A comfortable, fun and safe office environment in the heart of Bangalore with great transport links and eateries nearby.
  • All employees receive Macbooks and external monitors as required.
  • Who we’re looking for :

  • Experience is not required, but you must have the following characteristic traits :
  • An obsessive interest in customer service excellence.
  • Strong ability to communicate in English and foster positive business relationships.
  • Very focused on attention to detail.
  • Highly organized and with the ability to multitask.
  • Self-driven and proactive nature.
  • Please feel free to share your resume at

    Create a job alert for this search

    Customer Support Specialist • pushkar, India

    Related jobs
    • Promoted
    Customer Support Specialist (unpaid)

    Customer Support Specialist (unpaid)

    SM Recordajmer, rajasthan, in
    SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to max...Show moreLast updated: 30+ days ago
    • Promoted
    SaaS Customer Support

    SaaS Customer Support

    PlusVibeAjmer, IN
    AI campaign assistance, and more.This is a full-time remote role for a Technical Customer Support at Plusvibe.This person will be responsible for providing technical support to users, ensuring cust...Show moreLast updated: 14 days ago
    • Promoted
    Ms D365 Bc Senior Support Specialist

    Ms D365 Bc Senior Support Specialist

    Sikich IndiaAjmer, Republic Of India, IN
    MS D365 BC Senior Support Specialist.D365 Business Central (BC) team to provide functional and / or technical support to end users, troubleshooting system issues, and assist with system enhancements....Show moreLast updated: 1 day ago
    • Promoted
    Senior Customer Support Engineer

    Senior Customer Support Engineer

    StitchFinAjmer, IN
    StitchFin is an innovative startup revolutionizing the healthcare space by building cutting-edge AI solutions.We’re building next-generation healthcare automation powered by AI.Our platform helps h...Show moreLast updated: 15 days ago
    • Promoted
    Customer Support

    Customer Support

    NDAPushkar, IN
    We are currently looking for Customer Support Specialist to join our team, eager to join a growing international project. At least a Bachelor's degree in any discipline.Excellent communication skill...Show moreLast updated: 9 days ago
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    Scry AIajmer, rajasthan, in
    Years in Customer Support, Helpdesk, or Client Success.Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance.Our platforms C...Show moreLast updated: 30+ days ago
    • Promoted
    US Mortgage- Customer support

    US Mortgage- Customer support

    AltisourcePushkar, IN
    Willing to work in night shifts.Review and update construction documents in the system to ensure completeness and accuracy. Maintain and update construction budget details while placing inspection o...Show moreLast updated: 6 days ago
    • Promoted
    • New!
    Customer Support Associate (Us Timezone)

    Customer Support Associate (Us Timezone)

    SapyenAjmer, Republic Of India, IN
    Sapyen is a venture-backed HealthTech company pioneering the world’s most accurate, affordable, and convenient at-home male fertility test. Customer Support Associate [English-Speaking, US West Coas...Show moreLast updated: 4 hours ago
    • Promoted
    • New!
    Customer Support Representative

    Customer Support Representative

    Investment Banking & Private Equity Institute® (IBPEI)Pushkar, IN
    Are you a customer-focused professional with excellent communication skills? We’re looking for a Customer Support Representative to join our team and provide exceptional service to our clients.If y...Show moreLast updated: 12 hours ago
    • Promoted
    Desktop Support Specialist

    Desktop Support Specialist

    SISL GlobalPushkar, IN
    Shift Timings : 7 : 00 am TO 15 : 00 pm IST.Provide second-level technical support for desktop / laptop hardware, software, and peripheral. Diagnose and resolve advanced technical issues escalated from th...Show moreLast updated: 6 days ago
    • Promoted
    QC Analyst – Customer Support

    QC Analyst – Customer Support

    Highbrow Technology Incpushkar, gujarat, in
    Hiring Now : QC Analyst – Customer Support (Voice Quality Monitoring).We are looking for an experienced.This role involves reviewing call recordings, evaluating communication standards, and ensuring...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Customer Support Associate (US Timezone)

    Customer Support Associate (US Timezone)

    Sapyenpushkar, gujarat, in
    Sapyen is a venture-backed HealthTech company pioneering the world’s most accurate, affordable, and convenient at-home male fertility test. Customer Support Associate [English-Speaking, US West Coas...Show moreLast updated: 10 hours ago
    • Promoted
    Technical Support Engineer

    Technical Support Engineer

    AtlassianPushkar, IN
    Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show moreLast updated: 13 days ago
    • Promoted
    Ms D365 Bc Support Specialist

    Ms D365 Bc Support Specialist

    Sikich IndiaAjmer, Republic Of India, IN
    D365 Business Central (BC) team to provide functional and / or technical support to end users, troubleshooting system issues, and assist with system enhancements. The ideal candidate will have hands-o...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Customer Service Specialist

    Customer Service Specialist

    Precizepushkar, India
    We are looking for a proactive and customer-focused.The ideal candidate will be responsible for managing client communication, resolving queries, coordinating with internal teams, and ensuring an e...Show moreLast updated: 22 hours ago
    • Promoted
    Lansweeper Support Specialist

    Lansweeper Support Specialist

    AVASO Technology SolutionsPushkar, Republic Of India, IN
    Job Opportunity : Lansweeper Support Specialist.Location : Bengaluru / Mohali, India.Employment Type : Full-Time Employment. AVASO Technology is a global leader in providing IT solutions and services, ...Show moreLast updated: 1 day ago
    • Promoted
    MS D365 BC Support Specialist

    MS D365 BC Support Specialist

    Sikich IndiaPushkar, IN
    D365 Business Central (BC) team to provide functional and / or technical support to end users, troubleshooting system issues, and assist with system enhancements. The ideal candidate will have hands-o...Show moreLast updated: 1 day ago
    • Promoted
    Qc Analyst – Customer Support

    Qc Analyst – Customer Support

    Highbrow Technology IncPushkar, Republic Of India, IN
    Hiring Now : QC Analyst – Customer Support (Voice Quality Monitoring).We are looking for an experienced.This role involves reviewing call recordings, evaluating communication standards, and ensuring...Show moreLast updated: 1 day ago