Apply Now! Senior Dynamics 365 CRM Functional Consultant (5+ years of exp)

Experience : 3+ Years

Location : Remote

Job Type : Full-Time

About the Role

We are looking for a Microsoft Dynamics CRM Functional Consultant to join our delivery team. This role involves working closely with clients to understand their business processes, gathering and analyzing functional requirements, translating those into system solutions, and collaborating with technical teams to ensure successful implementation and delivery.

Key Responsibilities

• Engage with clients and internal stakeholders to gather, document, and validate functional requirements for Dynamics CRM implementations.
• Analyze business needs and map them to CRM capabilities, recommending best practices.
• Create functional specifications, process flows, and use cases to guide development and configuration teams.
• Conduct functional testing and user acceptance testing (UAT) to ensure solutions meet business expectations.
• Liaise with technical teams to ensure alignment between functional design and system architecture.
• Support project delivery from inception to post-go-live support, including training, documentation, and change management.
• Stay updated with Microsoft Dynamics 365 capabilities, releases, and roadmaps.

Requirements