Customer Service RepresentativeCruzenDigital • Kakinada, IN
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Customer Service Representative
CruzenDigital • Kakinada, IN
8 days ago
Job descriptionExcellent verbal and written communication skills Strong problem-solving abilities Ability to stay calm and patient under pressure Experience in customer service or a related field (preferred) Comfortable using computers, CRM tools, and support software Strong attention to detail and organizational skills
Company Description
CruzenDigital is a leading Digital Marketing Agency based in India, specializing in a diverse range of services including SMM, SMO, E-commerce Marketing, Digital Marketing, Google Ads Management, YouTube Management, and Website Development. We help businesses achieve their goals through innovative strategies and cutting-edge technology.
Responsibilities :
- Respond to customer inquiries promptly and professionally
- Troubleshoot basic product or service issues
- Provide clear and helpful information to customers
- Document customer interactions and updates in our CRM system
- Collaborate with internal teams to resolve complex issues
- Maintain a high level of customer satisfaction
Requirements :
Salary : upto 21k
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Customer Service Representative • Kakinada, IN
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