Devops Engineer II

Conviva is the intelligence layer for digital businesses, turning every consumer interaction into outcome-based intelligence—linking engagement patterns across AI agents, apps, websites, and streaming video to real results such as purchases, bookings, and resolved support requests. Powered by its patented Time-State Technology®, the Conviva® Operational Data Platform delivers real-time insights and automation that help leading enterprises grow, improve satisfaction, and build lasting trust.

Conviva is seeking a DevOps Engineer II to join our India Office.

What Success Will Look Like

• Work with development teams to build and maintain cloud environments to specifications developed closely with multiple teams. Support and automate the deployment of applications into those environments
• Diagnose and resolve occurring, latent and systemic reliability issues across entire stack : hardware, software, application and network. Work closely with development teams to troubleshoot and resolve application and service issues
• Continuously improve Conviva SaaS services and infrastructure for availability, performance and security
• Implement security best practices – primarily patching of operating systems and applications
• Automate everything. Build proactive monitoring and alerting tools. Provide standards, documentation, and coaching to developers.
• Participate in 10x7 on-call rotations.
• Work with third party service / support providers for installations, support related calls, problem resolutions etc.

Who You Are & What You've Done

To learn more about how Conviva can help improve the performance and outcomes of your digital services, visit www.conviva.com

Skills Required

Github, Linux System Administration, SRE, Chef, Prometheus, Networking Concepts, Dns, Grafana, Shell, Nexus, CircleCI, Application Deployment, Python, Aws, Jfrog Artifactory, Ssl, Devops, Jenkins, Gcp, Ansible, Puppet, Kubernetes