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Director of Enrollment Management

Director of Enrollment Management

Global Schools GroupRepublic Of India, IN
12 days ago
Job description

Strategy Formation –

  • To create a strategic student acquisition plan along with the Marketing team to facilitate admission / enrollments in line with the school development plan globally.
  • To develop strategies to manage end-to-end funnel of sales including lead acquisition, communication, marketing and conversion.
  • Set up counselling process and drive efforts through execution of CRM and Cloud telephony solutions to attain better efficiency and conversion rates.
  • Designing, developing and constantly improving the customer interfaces related to the admissions procedure, practice and service standards.
  • Train, coach and mentor Admissions managers and Admission counsellors
  • Constantly engaged in tracking industry and competitors in all the geographies. Sharing competitor analysis reports on a regular basis. Identify trends and insights, and optimize spend and performance based on the insights.

Budget Management -

  • Instrumental in developing the annual budget for the group with an eye of detail on optimizing the Customer Acquisition Cost.
  • Plan, manage and report on progress and budgets for assigned projects.
  • Will be responsible to ensure achievement of the customer enrolment goals of the school.
  • She / he will constantly strive to learn and adopt relevant best practices to improve customer engagement and customer experience so that the school’s enrolment goals are achieved.
  • Developing and monitoring statistical reports to enhance recruitment strategies, yield management, forecasting and operational efficiency
  • Providing leadership support to the Sales / Admissions team with all possible requirements to meet their targets.
  • Operations Management -

  • Track, record and measure all admission counselling activities locally and all across campuses.
  • Derive critical insights from marketing data and counsellor feedback to implement solutions thereby resulting in greater efficiencies in operations.
  • Motivate, inspire and support the team for achieving the pre-determined targets of student admissions.
  • Report sales activities for review with management on a regular basis.
  • Ensure all development works are adherence to digital content strategy best practices, principles, and methodology
  • Job Requirements

    Minimum Qualifications

    Master’s degree from a reputable institution

    Experience Required

  • Must have 12– 15 years of experience in Business Development, Sales & Channel Management, Digital Transformation.
  • Should have Relevant Experience & Knowledge in Education industry and capability to build a robust sales strategy.
  • Must have experience of working with CRM’s such as Salesforce, HubSpot etc.
  • Should have experience in managing hands-on customer-facing team across different geographies.
  • Must have held leadership positions in the previous roles with added advantage in the education industry
  • Should be a people manager and have the experience of managing large team
  • High stake holder management skills are highly required for the role.
  • Excellent written & verbal communication skill in English
  • Able to multitask in a fast-paced environment & able to prioritize responsibilities.
  • Must be able to make High level of influence, Ability to manage change.
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    Director Management • Republic Of India, IN

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