Key accounts Manager
ConfidentialMumbai30+ days ago
Job descriptionCommunicating with clients to ensure that all of their needs are understood and addressed Building strong client relationships to maintain old business and acquire new business / customers through networking Collaborating with various internal departments to ensure that they fulfill all customer requests Resolving complaints and keeping track of all processes that pertain to the clients projects Acting as the clients representative to ensure that their demands are met with a focus on improving the customer experience Collecting and analyzing data concerning clients changing needs.
Skills Required
Key Account Management, Client Relationship Management, B2b Sales, Customer Retention, Business Development
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Key Account Manager • Mumbai