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Cluster Head- Chennai
Cluster Head- ChennaiPW (PhysicsWallah) • Chennai, India
Cluster Head- Chennai

Cluster Head- Chennai

PW (PhysicsWallah) • Chennai, India
10 days ago
Job description

Cluster Business Head -Chennai

About PhysicsWallah (PW) :

PhysicsWallah (PW) is India's leading EdTech platform committed to making high-quality education accessible & affordable. With a student-first mindset, powerful digital learning ecosystem, and expanding offline presence, PW is shaping the future of education for millions.

Role : Cluster Business Head

We are looking for a seasoned business leader to oversee multiple regions, drive large-scale business expansion, and ensure P&L; success for assigned clusters / branches. The DRBH will play a pivotal role in scaling PW's footprint, improving operational excellence, and mentoring Business Heads & cross-functional teams across regions.

Key Responsibilities :

1. Strategic Leadership & Regional Oversight :

  • Lead business performance across multiple regions / branch clusters.
  • Own the regional P&L;, ensuring revenue achievement, cost efficiency, and sustained profitability.
  • Build mid- to long-term growth strategies aligned with PW's organizational goals.

2. Business Expansion & Market Penetration :

  • Identify and execute new market opportunities across assigned states / regions.
  • Oversee launch & scale-up of new centers, ensuring smooth execution and strong ramp-up.
  • Conduct competitive analysis and drive regional differentiation strategies.

    • 3. People Leadership & Capability Building :

  • Lead, mentor & upskill Business Heads, Sales Managers & Ops Leaders across regions.
  • Build a high-performance culture with strong accountability & ownership.
  • Drive talent development, succession planning & team productivity initiatives.

    • 4. Operational Excellence :

  • Standardize processes across branches to ensure uniform academic & operational delivery.
  • Ensure compliance, governance, and operational discipline across regional centers.
  • Evaluate and improve customer experience metrics, retention, and NPS.

    • 5. Financial Management :

  • Develop annual operating plans & forecasting models for the region.
  • Monitor financial performance, optimize budgets & ensure cost controls.
  • Drive regional profitability through data-driven decision-making.

    • 6. Cross-Functional Collaboration :

  • Work closely with Academic, Marketing, HR, Finance & Central Ops teams to ensure regional alignment.
  • Lead execution of marketing campaigns, enrollment drives & community outreach programs.
  • Represent PW at regional industry events & PR forums.

    • Qualifications & Experience :

  • Bachelor's degree required; MBA preferred.
  • 8-15 years of experience in business leadership roles covering regional / multi-city operations.
  • Minimum 5+ years in P&L; ownership, leading large teams.
  • Experience in EdTech, Education, Retail, Consumer Business, or Multi-Unit Operations preferred.
  • Strong analytical, financial & strategic decision-making skills.
  • Exceptional leadership, stakeholder management & problem-solving abilities.
  • Entrepreneurial mindset with the ability to drive scale in fast-growing environments.
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    Cluster Head • Chennai, India

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