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Content Quality Analyst

Content Quality Analyst

ConfidentialNoida, India
9 days ago
Job description

Job Location : Sector 136, Noida (Extramarks Head Office)

Roles & Responsibilities :

  • Review AI Responses : Evaluate AI-generated answers for accuracy, relevance, clarity, and adherence to the curriculum or subject matter.
  • Content Verification : Cross-check AI responses against credible sources, textbooks, and educational materials to ensure factual correctness.
  • Quality Assurance : Ensure that AI responses meet the desired quality standards for educational content, including proper formatting, tone, and language appropriate for the target audience.
  • Provide Feedback : Offer actionable feedback to the AI development team on how to improve the accuracy and quality of AI-generated responses.
  • Create & Update Question Banks : Assist in creating and updating question banks for various educational levels (e.g., K12 Schools, JEE / NEET, Foundation, CBSE, CISCE and State Boards etc.).
  • Curriculum Alignment : Ensure that AI responses are consistent with the latest syllabus, exam patterns, and academic guidelines.
  • Collaborate with AI Development Teams : Work closely with AI and content development teams to fine-tune and enhance AI capabilities, suggesting improvements and additional features.
  • Subject Expertise : Provide subject-specific insights and answer queries from the AI team regarding complex topics to improve response accuracy.

Eligibility

  • A bachelor's or master's degree in relevant subject is a must.
  • 3-5 years' experience in education, content review, or teaching (e.g., K12 / JEE / NEET, Competitive Examinations, Academic writing).
  • Experience working with AI tools or in content moderation is a plus.

    • Skills Required

  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Detail-oriented with a focus on accuracy and quality.
  • Ability to work independently and collaboratively in a fast-paced, technology-driven environment.
  • Familiarity with educational technologies and platforms is a bonus.
  • Proficiency in using Microsoft Office Suite or Google Workspace (Google Docs, Sheets, etc.).
  • Comfortable with learning and using AI-based tools and content management platforms.
  • Basic understanding of AI training processes and how AI models work in response generation.

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    Skills Required

    Google Docs, Content Moderation, Microsoft Office Suite

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