Technical Program Manager, AI

Description

About Us

Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to “Create value in a global marketplace where anyone can buy & sell.” From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission.

Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management.

For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company.

Our Culture

To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our four values : Go Bold, All for One, Be a Pro and Move Fast. Our organization is also shaped by our four foundations : Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the which summarizes the behaviors and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari’s culture.

About Our Team

The AI Taskforce is a central, high-impact team dedicated to leveraging cutting-edge AI to solve Mercari's most significant challenges. We operate on two fronts : building core AI platform services (using LLMs, RAG, etc.) that the entire company can build upon, and optimizing our own Software Development Lifecycle (SDLC) to create a smarter, faster, and more effective engineering organization.

We focus on :

• GenAI Integration : Deploying and scaling existing foundational models to solve business challenges.
• Infrastructure & Governance : Building and managing a secure, scalable platform for the deployment, monitoring, and governance of GenAI.
• Enablement & Adoption : Empowering internal teams with the training, standardized APIs, and documentation needed to leverage AI effectively.

Work Responsibilities

As a Technical Program Manager on our AI Taskforce, you will lead our most critical AI initiatives. This role has a powerful dual mandate : first, you will drive the creation of a foundational Generative AI platform, built by integrating best-in-class services, that enables product teams to ship revolutionary features to millions of users. Second, you will turn that same AI capability inward, managing programs that fundamentally improve the productivity of every member at Mercari. You will be the central coordinator for our AI strategy, ensuring the timely delivery of complex projects that accelerate both our product and our people.

Bold Challenges

Requirements

Minimum Requirements

Preferred Skills

Benefits