Credera - Sr IOS Engineer

Job Title : Senior Engineer– Mobile (iOS / Swift / SwiftUI / GCP / JavaScript)

Experience Required : 5+ years in iOS development & support

About the Role

We are looking for a Senior iOS Engineer to join our RUN support team, focused on delivering 16x7  mobile application support for global customers. This role requires a highly skilled and proactive professional with strong expertise in iOS development (Swift & SwiftUI), MVVM pattern, Google Cloud Platform (GCP), and JavaScript. You will be part of a rotating shift team responsible for ensuring system uptime, performance, and rapid incident resolution.

Key Responsibilities

• Troubleshoot, resolve, and document iOS application issues in a production support setting.
• Participate in incident response and root cause analysis (RCA), providing timely resolutions.
• Provide hands-on technical support and maintenance across a suite of customer-facing  applications.
• Monitor and respond to incidents, outages, and system alerts within a 16x7 support model (9 am ET to 11 pm PT).
• Troubleshoot and resolve issues in real time across iOS applications, backend services, and cloud infrastructure.
• Collaborate with other engineers and stakeholders to stabilize, maintain, and improve existing  mobile features.
• Contribute to improving tooling, monitoring, and operational efficiency.
• Write and maintain support documentation and knowledge articles.
• Contribute to root cause analysis (RCA) reports and suggest long-term fixes for recurring issues.
• Contribute to and help coordinate 16x7 support coverage, including shift handovers and  escalation awareness.
• Assist in the automation of monitoring and alerting systems to improve operational efficiency.
• Participate in rotational on-call or flexible shift support schedules as required by the 16x7  operation.

Qualifications

Preferred Qualifications