Role summary
- To process the payrolls by meeting the obligations such as TAT & accuracy levels as specified.
- To provide an effective and efficient payroll service to customers, ensuring the accurate and timely payment of their employees' salaries
- Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty
- To proactively seek learning opportunities to develop and maintain good knowledge of NGA's systems, clients and workflow and processing procedures. To take an active part in promoting your own training and development in all areas.
Main responsibilities Production
Responsible For Processing and Meeting Targets Given for the SameResponsible For Second Level Verification of Data If RequiredProviding Feedback on Quality Issues Found During AuditsResponsible for timely escalation of production related issuesResponsible For Maintaining AccuracyPrioritises, allocates and actions daily tasks to be accomplished to meet SLATo build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts, team meetings etcEnsures that team members get data required, in right format and in time to complete payrolls to agreed deadlinesCalculates, prepares and transmits manual payments and third-party disbursementsCoaches and advises team members on Systems and PC usageSuggests ways in which systems and procedures can be improved to enhance the business.Updating Process Related Reports and Documents CompliancesEnsuring ISMS Compliance of the TeamAdhering To Company Policies, Rules and RegulationsFollowing Quality Processes Thoroughly - Checklists, Standards Etc. On ProcessAdhering to Work Timings, Leave Schedules Key experience2 years' experience would be preferredPC Literacy - Word and Excel (Basic Level)Skills
Good communication skillsCommitment to achieve deadlinesLearning AttitudeWhat we offer
Sophisticated career development initiativesTransparent reward and recognition schemesInnovative industry leading companySkills Required
Gratuity, Income Tax, Indian Payroll, Payroll Processing