Suffescom Solutions - Account Manager

Key Responsibilities :

• Serve as the primary point of contact for clients, managing day-to-day queries and concerns with professionalism and urgency.
• Build and maintain strong client relationships to ensure long-term satisfaction and retention.
• Analyze client performance data regularly to identify trends, gaps, and opportunities for improvement.
• Proactively identify potential issues and resolve them before they impact the client experience.
• Drive cross-selling and upselling initiatives aligned with client needs and business

objectives.

Required Skills & Qualifications :

(ref : iimjobs.com)