Senior SAP Administration Analyst

Job Summary

This position is responsible for ensuring the effective operation of the SAP systems environment including the interfacing of database, hardware, and peripherals. The key responsibilities include : SAP system installations and version upgrades, management of the Corrections and Transport Systems (CTS) and Change Management process, support of all aspects of SAP management, support for the Solution Manager Module, SAP performance, and the recommendation of tuning changes to enhance performance. This position is responsible for ensuring maximum system utilization and availability by performing the following duties.

Job Responsibilities

• Technical Design and Implementation of a Global SAP Implementation
• Perform SAP system monitoring and support
• Setup and administer SAP print services and queues
• Coordinate SAP system performance and capacity planning.
• Work with the Global Data Center, technical and functional staff as needed.
• Take the lead on upgrade and maintenance projects to improve information on hardware, data transfer, replication, restoration or other necessary activities.
• Work closely with business application staff to improve process performance and reliability of production systems.
• Conduct rigorous performance, reliability and capacity testing on new applications prior to live implementation.
• Establish documenting and monitoring procedures.
• Address system issues. This includes resolving and escalating issues to the appropriate group on : system performance, system error logs, work processes, ABAP dumps, workload analysis buffers, database error Logs, etc.
• Implement technologies and processes to automate system monitoring and performance benchmarking.
• Oversee daily tasks and develop Basis skills of the Operation Technicians.
• Training Other Individuals (Basis / Security)
• Maintain disaster recovery documentation.
• Participate in Disaster Recovery Testing.
• Support and investigate change requests to system functionality.
• Applying OSS note fixes to programs (when necessary).
• System performance monitoring / trouble shooting and improving
• Full support of all MGI governance and compliance responsibilities
• Coordinate technical requirements for special Projects.

Requirements