Job Description :
Primary Location : Noida
Schedule : Full Time
Shift Time : Evening / Night Shift (6 PM to 3 AM or 7 PM to 4 AM or 8 PM to 5 AM)
Experience Range : Primarily freshers OR experience level of 0-24 months
Job Profile / Key Responsibilities
- Responsible for Policy administration and related services of Life or P&C Insurance Policies / Life & Insurance Annuity.
- Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements.
- Develops knowledge and skill in assigned work process (es) as well as general understanding of the client's business and objectives.
- Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations.
- Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.
- Remains alert for critical situations regarding customer service issues and escalates to appropriate individuals
Mandatory Skills :
Candidates must possess good communication skill – Both verbal and writtenGood analytical and problem-solving skillsOpen to work in evening and Night ShiftsPC literacy, basic knowledge of MS office and e-mail skillsTyping skills with a minimum 25 WPM at 90% accuracyDesired Skills (in case carrying some experience) :
Knowledge of US Insurance (Preferably Life and Health insurance)Working knowledge of accounting and reconciliation or should possess good understanding on conceptsAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.