Window L1

JOB Description For Windows System Admin L1

Customer Name Axis Bank WVL

LOCATION Mumbai / Bangalore

DOMAIN Windows

Level (L1 / L2 / L3) L1

Required Relevant Domain

Experience 2 – 3 years

Job Type (Onsite / Remote) Onsite

Shift details (General / 24X7) 24x7

Qualification B.E. / Diploma / BSC-IT

Certifications Any Certification on Windows / VMware technologies is a must

Role Purpose

System Admin Support Services for enhancing the service quality to their business users.

Job Responsibilities

• CPU, Disk and Memory monitoring using tools provided by Axis Bank
• Disk management - creating partitions for the different types of servers
• Disk space management for OS partition(s)
• System Log file management
• User account management
• Incident and Request Services monitoring
• Fulfillment Management
• Hardware Inward / Outward / Rack-Stack / Power-On
• Call Logging with OEM(Hardware / Software) and Troubleshooting with them end-toend
• Agent Installation
• Software Installation / Removal
• OS Hardening (VA / IPT)
• Infra Provisioning (Virtual / Physical)
• File Copy / Movement
• Backup / Restoration Management using Tools provided by Axis Bank
• OS installation and Troubleshooting
• Operating System Compliance Management
• Integration with Banks Tools ( SoP will be by Bank)
• Hardware Firmware upgradation along with Hardware Vendor (Coordination with

OEM)

applications, as described in process document.

Technical Skills / Knowledge requirement

Skills Required

Ticketing Tools, Os Hardening