Success Coach - Hindi - Work From Office- HyderabadNxtWave Disruptive Technologies • Patna, Varanasi, Lucknow

Success Coach - Hindi - Work From Office- Hyderabad

NxtWave Disruptive Technologies • Patna, Varanasi, Lucknow

4 hours ago

Job description

Key Responsibilities :

Student & Parent Engagement

Guide and support students in their learning journey through regular interactions.
Address student and parent queries, ensuring timely resolutions and follow-ups.
Maintain accurate records of interactions and progress in CRM systems.

Supporting Students & Daily Operations

Facilitate exams, campus activities, and admin tasks for smooth operations.

Act as a bridge between students and internal teams for effective communication.

Keeping Students Engaged & Supported

Encourage student participation in activities and celebrate achievements.

Identify students needing extra support and escalate as needed.

Ensuring Quality & Continuous Improvement

Manage student support tickets and ensure timely query resolution.

Track student engagement, collect feedback, and improve overall satisfaction.

Cross-Functional Collaboration

Assist in CRM management, data tracking, and process enhancements.

Work closely with internal teams to implement and test new initiatives.

What Were Looking For :

Must-Have Skills

Good Communication Skills : Native speaker of Hindi and Proficiency in English .

Public Speaking Skills : Ability to confidently address and engage a large audience.

Tech Proficiency : Basic proficiency in spreadsheets, AI tools, and digital platforms.

Skills Required

Crm, Excellent Communication, Data Management, Ms Office

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Success Coach Hindi Work From Office Hyderabad • Patna, Varanasi, Lucknow

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